Privacy Policy

At Revive Physiotherapy & Rehabilitation Centre, we are committed to protecting the privacy, confidentiality, and security of all individuals who visit our website or use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website or contact us for physiotherapy and rehabilitation services.

By using our website, you agree to the terms described in this Privacy Policy.

1.  Information We Collect

We may collect both personal and non-personal information when you visit our website or communicate with us.

A.  Personal Information

This includes information you voluntarily provide, such as:

  • Full name
  • Phone number
  • Email address
  • Age or gender (if shared)
  • Health-related details provided during enquiry or consultation
  • Appointment requests and communication history

This information is collected only when you choose to submit it through contact forms, appointment forms, WhatsApp, email, or phone communication.

B.  Non-Personal Information

We may automatically collect certain non-identifiable information such as:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent on the website
  • Referring websites

This information helps us understand how users interact with our website and improve performance.

2.  Purpose of Data Collection

The information we collect may be used for the following purposes:

  • To respond to your queries or appointment requests
  • To provide physiotherapy and rehabilitation services
  • To communicate follow-ups, reminders, or service-related updates
  • To improve website content, performance, and user experience
  • To comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information to any third party.

3.  Cookies & Tracking Technologies

Our website may use cookies or similar tracking technologies to enhance user experience. These cookies help us:

  • Understand visitor behavior
  • Analyze website traffic
  • Improve site functionality

You can choose to disable cookies through your browser settings. However, doing so may affect some features of the website.

4.  Use of Third-Party Services

We may use third-party tools or services such as:

  • Google Analytics
  • Website hosting providers
  • Online appointment or contact form tools
  • WhatsApp or email communication services

These third-party providers may collect limited data as per their own privacy policies. We recommend reviewing their privacy practices separately.

5.  Data Protection & Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, misuse, or disclosure.

While we take all reasonable measures to secure your data, no online transmission or electronic storage system is completely secure. Therefore, we cannot guarantee absolute security.

6.  Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purpose for which it was collected
  • Comply with legal or regulatory obligations
  • Maintain internal records

Once the data is no longer required, it is securely deleted or anonymized.

7.  Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data (subject to legal obligations)
  • Withdraw consent at any time

To exercise these rights, you may contact us using the details provided below.

8.  Children’s Privacy

Our website and services are not intended for children under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from minors.

9.  External Links

Our website may contain links to external websites for informational purposes. We are not responsible for the privacy practices or content of such third-party websites.

10.  Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated revision date. Continued use of our website constitutes acceptance of the updated policy.

11.  Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Revive Physiotherapy & Rehabilitation Centre

📍 First Floor, S.R Meridian, Plot No- 11, KPHB 5th Phase Rd, beside PanchaBhakshya, opp. SR Bakery, Kukatpally Housing Board Colony, Kukatpally, Hyderabad, Telangana 500085

📞 098859 82698

📧 reviverehabphysiotherapy@gmail.com